Refund Request Form

Online Refund Request Form

Instructions:

1.) Complete Refund Request Form – One form for each booking.

2.) Cancellation processing fee of $15.00 per person paid at the time of cancellation form is submitted.

3.) Refund requests are only accepted for cancellations made at least 24 hours before the scheduled booking.

NOTES:

  • The request is to be completed by the Purchaser only.
  • Refunds will be credited back to the credit card used to make the reservation/booking only.
  • Processing are non-refundable and may be subject to change.
  • Requests will only be processed if all information on the cancellation form is provided.
  • The information provided for the request must match the information on the account.
  • Purchaser may receive emails form Keys Shuttle requesting further information regarding this request and agrees to provide information.
  • Standard Processing Time: It can take up to 14 business days for process to be completed.

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